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Lost files

Lost files

Huwad
Helpful | Level 6

Yesterday upload all my files to Dropbox, but unfortunately cant find at least half of them! Where are the files? Please help.

2 Replies 2

Re: Lost files

Huwad
Helpful | Level 6

I can see the files names, but most of the empty...

Re: Lost files

Hannah
Dropboxer
Hey @Huwad, thanks for reaching out!

If you used the Dropbox folder on your computer to add the files to your Dropbox, they will need some time before they finish syncing/uploading.

When Dropbox syncs the files it starts with all of the folders, then uploads files from smallest to largest. So, it may look like the folders are empty or incomplete if you look during the syncing process. 

Can you take a look at the Dropbox icon in your system tray/menu bar to see the syncing status of the Dropbox application?

Let me know what you find!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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