I went to open a copy of an .xls spreadsheet that I use via pinned link in Recent in .xls and got the sorry unavailable to find... message
Looked at it in file explorer where I access it from at other times and found that the lastest version is from 14 Jan 2021. I last edited and updated it this week 27 April 2021.
I tried to restore from version history, but there is none available via either the local or browser version of Dropbox. I use the basic version.
Any ideas what has gone wrong and how I can get my up to date version back.
Also worried that other files have also reverted to earlier version for other collaborators on our Dropbox account.
Thanks for all the suggestions.
I've now checked all of the above:
I have no other Dropbox account
I am admin and therefore access to all files
It may be that the sync didn't work, I ran a sync, but this file is still showing a last save date as Jan 21, when I know I have used it and saved it repeatedly since up to and including April 2021
The file was not deleted
Any other suggestions welcome
I've done a search in file explorer on my local drive not found the file other than the Jan 21 version
"Recents" was a pinned file within Excel. The link is still there and no opens the January version of the file
I'm giving up hope on recovering this file. All others now seem to be ok. May be a sync problem and that is trying to track down the missing version I have now compounded the problem.
I've started to rebuild the information. Lots of lost time and a lesson in backing up!
Anything else you can suggest. If I could recover it would be really helpful
Thanks for your help with this.
I'll have to write it off to experience and make sure I have a back up copy from now on - I used to!
Think your suggestion of the cached copy sounds right and that it didn't sync properly
Thanks for your time
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