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Lost scanned documents that were "waiting for upload". Any way to get them back?

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Lost scanned documents that were "waiting for upload". Any way to get them back?

Explorer | Level 4

For the last 3 hours I've been using the "Scan Document" option in offline mode to upload the scanned files later. When I finally reached a wifi spot to upload them, the queue never got past the "waiting to upload" message.

 

I've searched for a solution and found one that said to clear my cache, sign out and then sign in back again.

 

When I signed in, all documents in queue were gone!

 

Is there any way to recover them???

 

** ps.: before sign out, I've made a backup of the files in "upload queue" folder, but I don't know if it helps.

1 Reply 1
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Re: Lost scanned documents that were "waiting for upload". Any way to get them back?

Explorer | Level 4
Nevermind, I just renamed the cached files to include the pdf extension and got them back.

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