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So I've been uploading videos to dropbox and suddenly dropbox just stopped allowing me to view the videos on the site. My other videos play fine but the ones I upload now just won't play. Anyone know the cause for this?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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I tried what you told me and it's still not working :'(
Can you send the ticket?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Hi,
I am having the exact same issue.
Can you please help?
Let me know how to get in touch.
Thanks
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Having the same issue. Is there a resolution for this? We can play in Chrome, but not IE 11. Thanks,
Hey @Robin130,
Welcome to the Dropbox Community!
Sorry to hear that you're also having trouble playing .mp4 files on the website - let's see what we can find on this.
As a first step, could you let me know if you're seeing the same behavior on any other browser or an incognito window?
Have you tried clearing the cache, as well as ensuring that you're not running any third party browser extensions?
Let me know how it goes!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
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I did your four steps and no luck. I can play this in Chrome, just not IE 11
Hi there!
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