cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MP4 upload stuck at "1 second left"

MP4 upload stuck at "1 second left"

natalierla
New member | Level 2

I am trying to transfer some MP4 files from a hard drive that is hooked up to my MacBook Air to my dropbox account. My laptop is connected to the internet via a USB LAN cable. There are 9TB of space left on my account. I have already successfully uploaded files that are anywhere from 2-9GB large this way, but when I try to upload the 20GB file, it uploads all the way until "1 second left" and then gets stuck. The file name for the 20GB is very similar to the names of the files that were uploaded successfully, so I don't think it's a file name error. I'm also doing this through the dropbox website, not the Macbook extension. Any suggestions? 

2 Replies 2

Re: MP4 upload stuck at "1 second left"

Daphne
Dropboxer
Hey there @natalierla,
 
To rule out any issues with the browser itself, can you try using a different web browser to upload the file? If this results in the same behaviour, please then try using an incognito/private window too.
 
Finally, if the above doesn't resolve the issue then you can try clearing the browser cache and ensuring there aren’t any pending updates for your browser.
 
Let me know how it goes - Thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: MP4 upload stuck at "1 second left"

Mark Holleran
New member | Level 2

Or you could just use Box.com. This issue never comes up on that app.

Thanks!

 

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?