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MS Word file opened in Dropbox as read only android and ios devices

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MS Word file opened in Dropbox as read only android and ios devices

Explorer | Level 3

In a shared folder.  Files are created and edited by MS word on line; no issues.  All members of the shared folder have edit rights.  This is occurring both on android and ios.  When I open the file in dropbox and select MS Word to edit the file the file is opened as "read only" and user can not make changes to file.  If I go back into dropbox via PC via web I and open and make changes to file with MS Word on line.  I want to allow people to edit the file on mobile devise using MS Word.

3 Replies 3
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Re: MS world file opened in dropbox as read only android and ios devices

Dropboxer

Hi @rick125bklyn, let's see what we can find on this together. 

 

I'll just need a few more details, such as:

  • Are you running the latest versions of the Dropbox and Office apps installed on your mobile device?
  • How large are the files?
  • Does this happen with all files in that specific shared folder or some? 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: MS world file opened in dropbox as read only android and ios devices

Explorer | Level 3

I downloaded and installed the latest version of Dropbox and word from playstore.  Files are small docx files.  It is some files in folder.  With some files I downloaded, deleted, and uploaded and they were now editable.  Other files retained the read-only status after performing the same steps.  Files a fine and can be editable on dropbox by accessing via the web  and word-0n-line.

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Re: MS world file opened in dropbox as read only android and ios devices

Dropboxer

Thanks for the additional information, @rick125bklyn

 

Do you get the same results if you export these files and then try to edit them using Microsoft Word? 

 

Let me know what you find, cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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