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Hey @lloydchrein, great questions you got there!
Correct. You sync the content locally, by checking the folders under the Selective Sync preferences.
Once the app is up to date, and the content is synced to the hard drive, you follow these steps to apply the Smart Sync settings.
In this Help Center article, you can see more regarding the Save hard drive automatically feature, and how the feature works.
Can you try, and let me know how it goes?
Cheers!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Walter
Community Moderator @ Dropbox
dropbox.com/support
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Thank you. I have Smart Sync turned on, and I have my Dropbox folder in the finder set to Online only,
But then I also used Selective Sync and I unchecked everything. So that's why the folders are not appearing, I guess?
But... if I go into Selective Sync, and choose to view all the folders on my Mac... will that then use up HDD space on my computer? Or does that just display the folders/files locally when they are actually stored on Dropbox, and not using HDD space?
Just a little confused... thanks!
Yes, you're correct, Lloyd.
Un-checking folders in the selective sync settings would remove them from your computer to save up hard drive space, but you should be able to access those normally via the website.
Just to make sure I got it right though, could you send me a screenshot of how the content of your Dropbox folder looks like?
Specifically, I'd like to check the syncing icons on the folders you mentioned.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Thanks! I actually can see all my files/folders in the browser - see 1.png - that's in the browser.
What I was hoping to do was see those files/folders in the Dropbox App - so I can keep that open and access everything there - see attachment 2.png. It says it's syncing but that's just because I uploaded a few files recently.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi,
- Synching Status - it's all synched - doesn't show that anything remains to be synched.
- Selective Sync - yes, I did uncheck all in selective sync. I guess that's the crux of my question: When I choose items to selective sync, do they then save to my hard drive, and thereby take up space on the hard drive? Or do they just appear as available in the app/desktop folder, but are actually stored on Dropbox/online only? (I'm hoping it's the second option).
Thanks!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Thank you! Just so I'm totally clear on this....
In order to view files in the App or in the Dropbox folder on my computer HD:
- I use Selective Sync to select the files/folders that I want to view locally on my HD
- Then in Preferences > Sync, do I select the option to Save hard drive space automatically or select Let my admin manage this setting?
- And for the files and folders, do I set their Smart Sync setting to Local or Online Only?
Hey @lloydchrein, great questions you got there!
Correct. You sync the content locally, by checking the folders under the Selective Sync preferences.
Once the app is up to date, and the content is synced to the hard drive, you follow these steps to apply the Smart Sync settings.
In this Help Center article, you can see more regarding the Save hard drive automatically feature, and how the feature works.
Can you try, and let me know how it goes?
Cheers!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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