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Re: Mac App - Can't see files/folders in app, but can see in browser

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Mac App - Can't see files/folders in app, but can see in browser

lloydchrein
Helpful | Level 5
‎04-09-2021 08:44 AM
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I have the Mac dropbox app. I want to view files in the app without having them stored on my hard drive - but when I go into the app I don't see the files. However, I can see them when logged into Dropbox on the browser. 
 
Does the app only display files/folders that are stored locally, and not show the online only files? Or is there a setting I'm missing to allow the app to display/access the online files?
 
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  • 13 Replies
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13 Replies 13

lloydchrein
Helpful | Level 5
‎04-15-2021 02:07 PM
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Ah, I get it now - the link was very helpful, thank you. I also found the setting to show files as zero bytes on the Mac - which was part of the problem - I saw the large file storage numbers and thought the space was being used on my HD. All good - thank you!

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Megan
Dropbox Staff
‎04-16-2021 01:52 AM
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Hey @lloydchrein! 

Happy to hear I managed to shed some light on this!

Give me another shout if something comes up!

Have a lovely weekend ahead!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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meemeemux
Explorer | Level 4
‎04-16-2021 02:24 AM
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are the files showing up in finder? if not wait for dropbox to finish syncing, if you still can not see all your files, try deleting the cash, reinstalling dropbox and then sign back in again, if you don't feel right doing that I understand.

 

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Basic user
New member | Level 2
‎05-01-2022 07:22 PM
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It was nice an clean to use in the past.  Why make it so complicated?  I just have a basic plan as I only use it to share files between my own devices.  I don't have a professional account nor do I need or want one.  I don't share files or folders with anyone nor do I need to.  I don't want it to sync anything in my desktops hard drive.  Why do I need to log into my account from a browser to see all the files?

 

I can't get files that show up on the Dropbox in the Finder in one computer and not on the next?  I use to do this in the past without some selective sync and it went by very smoothly.  Right now I have an X attached to the icon on my toolbar so I can't right click it to do so.  I want to do it with files and not folders.  Why is everything going towards professional users?  Why is it to those that want to backup files from their desktop?

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