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Mac (Mojave) Menu bar shows Syncing 2 files but no sync running

New member | Level 2
New member | Level 2

Screenshot 2019-09-22 at 18.31.16.png

Screenshot 2019-09-22 at 18.31.27.png

Until I setup a sync for Devonthink 3 Pro, the Dropbox menu bar progress on completion said completed. , Now, despite there being no files syncing the sync progress is stuck at 2 files and the menu icon has the sync on it.

I have reinstall Dropbox but it hasn't made any difference.  

 

 

 

2 Replies 2
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Re: Mac (Mojave) Menu bar shows Syncing 2 files but no sync running

Dropboxer
Dropboxer

Hello @ducksinarow - welcome to our Community!

As you've already tried re-installing to no avail, the next thing you could try is unlinking and relinking your account through the desktop app on the affected computer.

Should the matter persist, I'd suggest looking at your files to determine if there are any with incompatible characters with the operating system on your computer. You can see more about this in this Help Center article:

https://help.dropbox.com/installs-integrations/sync-uploads/files-not-syncing

Keep me posted on your findings!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Mac (Mojave) Menu bar shows Syncing 2 files but no sync running

New member | Level 2
New member | Level 2

Noted, thank you.

I'll keep you posted. 

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