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Microsoft Edge can't open Google Docs from Dropbox

Microsoft Edge can't open Google Docs from Dropbox

zach2
Explorer | Level 3

When trying to open up a file on Dropbox on Microsoft Edge, it doesn't let me use Google Docs to open it. I have tried allowing third party cookies and disabling tracking prevention, but nothing works.

I'm using an M1 Macbook Pro on the latest operating system Big Sur 11.6.

Can you help.

5 Replies 5

Re: Microsoft Edge can't open Google Docs from Dropbox

Walter
Dropboxer
Hi @zach2, welcome to our Community and happy Friday!

Could you please let me know if you get any different results on another browser?

Also, can you let me know if Google is shown in your account's Connected Apps tab?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Microsoft Edge can't open Google Docs from Dropbox

zach2
Explorer | Level 3

It works on Chrome and Safari. How do I check connected apps?

Re: Microsoft Edge can't open Google Docs from Dropbox

Walter
Dropboxer
I'm glad to hear that it works fine on other browsers @zach2

As for checking your connected apps tab, simply click on the page I linked above or navigate to this tab by via your settings on our website.

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Microsoft Edge can't open Google Docs from Dropbox

zach2
Explorer | Level 3

I checked, Google is connected. 

Re: Microsoft Edge can't open Google Docs from Dropbox

Walter
Dropboxer
If this is happening on the latest version of Microsoft Edge and with browser extensions or plugins running, I'd suggest contacting Microsoft directly for further assistance on the matter @zach2

Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropboxer
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    zach2 Explorer | Level 3
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