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Missing Folders and Files

Missing Folders and Files

New member | Level 2

Hey,

I have been using dropbox for years on two different computers, both with dropbox app (Mac and Windwos). I have created a folder with documents which have been uploaded to dropbbox. That folder does not appear on my second computer although it is supposed to be synchronized according to my settings.

 

All my folders should be available on both PCs according to my sync settings. What could be the reason for this?

1 Reply 1

Re: Missing Folders and Files

Super User II

@Stefkan wrote:

I have been using dropbox for years on two different computers, both with dropbox app (Mac and Windwos). ... All my folders should be available on both PCs according to my sync settings. What could be the reason for this?


Is it the Windows computer that the folders are missing from? If so, make sure you didn't name the folder using characters that would be considered incompatible on a Windows system. There are some characters that can be used on a Mac that are incompatible on Windows.

 

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