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Missing documents inside Folder struture...

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Missing documents inside Folder struture...

New member | Level 2

Hi all,

 

Hope you can help me out here. I recently uploaden all my dad's adminitration files into dropbox.

 

Out of the blue we noticed that the files inside 2 folders are missing. 

 

I checked the history of the map - I checked the deleted file history - did anything to check why those files were gone but nothing..

These are very important files and as you can imagine my dad is kinda old fashion he does not like the cloud and stuff like that so after this he is terrified..

 

Does someone have an idea?

 

So basicly the whole structure of folders is showing, but all the files inside 2 main folders (and also the sub folders in it) are missing..

 

Many thanks!

3 Replies 3
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Re: Missing documents inside Folder struture...

Dropboxer

Hi @MichealM; welcome to our Community and sorry to hear about your missing files.

 

Can you please take a look at your events page to see if you can find anything related to those missing files of yours? 

 

Let me know what you find and we'll take it from there! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Missing documents inside Folder struture...

New member | Level 2

Hi Walter!

Thanks for your reply! I will take a look at it and get back to you asap.

Many thanks for thinking with me here!

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Re: Missing documents inside Folder struture...

Dropboxer

Thanks for keeping me in the loop @MichealM

 

Let me know if you have any other questions in the meantime!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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