There are a number of shared folders missing from my dropbox. There is one in particluar that was being added to last week by one of the those sharing. It is now gone.
Additionally, there has been a folder added, it says I am the editor, but I am not.
I have looked in the deleted files and event lists but cannot find these.
Can you please help me?
Thanks for getting back to me.
For all intents and purposes, I am the account owner (taken over from colleage who left-late November).
On January 21, I logged on to take over the account to sort it out as a message had been received that it was full. I found a random folder had been added which I deleted (saving contents to external storage). Shared folders that I expected to see were missing.
The Event log has someone logging in as account owner and adding a new folder with documents on January 7. I am assuming this activity may have removed existing folders. There is no evidence in the event log regarding these missing shared folders.
How do I trace this activity to recover the missind folder/s?
Also, is i possible for one of the accounts' sharers to log in as account owner? If so I may very likely have a security issue going on.
Thanks again Jay for your suggestion.
I clicked the ellipsis and to 'Show deleted files' in the Files window, and could not see any deleted files and folders.
However, I was able to establish that a 3rd party had access to a shared device (laptop) which had the dropbox account open on it.
The person I contacted said they had transferred files from the C drive to dropbox (their account.) I belived that, unaware that they were accessing the wrong account, mistakenly deleted/removed files. Possibly transferring them to their own account.
I will have to look into this a bit further.
If I am correct, would it still be possible to recover the files?
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