Did a clean install of my computer two weeks ago and reinstalled Dropbox again, but it turns out I am missing my files that I have uploaded the last TWO YEARS! The are neither on the desktop version nor on the web version and these files are quite important. Please advice on how to recover these files. Both my events page and deleted files page are empty as well 😞
Thank you for your assistance with my query! 🙂 Unfortunately, I cannot imagine that I created another account, because I would have used the same email adres as I do with this account. However the Security page shows me that there are five devices connected and two web browsers. Most of them are used 2-3 years ago, which coincide with the time that my last synchronization was done..
Do you have an idea on how this can help me retrive my files? And secondly, how come my folder has not been synchronizing for the last two years, while I have been mainly been using only one computer?