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Re: Missing folders

Re: Missing folders

u3amallacoota
Explorer | Level 3

 

u3amallacoota_1-1624947888251.png

The missing folder from my local Drive is called Harriers

u3amallacoota_2-1624947990049.png

 

Re: Missing folders

Megan
Dropboxer
Hey @u3amallacoota, let's try something. 

What do you see when you click on your Dropbox icon, and then you open your Dropbox folder by clicking next to your initials or avatar?

Feel free to send me a screenshot of that, and also of your Selective sync settings and keep me updated on your case. 

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Missing folders

u3amallacoota
Explorer | Level 3

Hi Lori,

If I click on the Dropbox icon on the RHS of bottom taskbar, it comes up with the U3A account and there is no way to access the personal account without quitting the U3A account and accessing the other one via  'quick access' on File Explorer, via c:\user or via the website. Only the website shows me the 'Harriers ' folder, which is the problem.

I do hope you can help,

Sue

 

Re: Missing folders

Megan
Dropboxer
Would it be okay for me to reach out via email, so we can have a closer look into this together @u3amallacoota

Keep me posted.

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Missing folders

u3amallacoota
Explorer | Level 3
That would be fine, Lori.
 
Please use  [email removed as per Community Guidelines]

Re: Missing folders

Megan
Dropboxer
Hey @u3amallacoota, I've sent you a new email.

Reply back as soon as possible.

Thanks.

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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