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Mistake

Mistake

Helpful | Level 5

Hi! Your Dropbox app, even if it's stuck on the screen, shows background activity 60 minutes per hour. And even though cellular data for this application and updates in the background are disabled, it wastes my iPhone's battery. This does not happen to other applications when cellular data is disabled and updates are in the background. Tell me what to do about it. And how to fix it. Thank you!

6 Replies 6

Re: Mistake

Dropboxer

Hey there @Oleg Sarychev; thanks for joining our Community!

 

To be honest, your query seems to echo this discussion. Do you happen to have enabled our integration with the Files app on your iPhone? 

 

Let me know what you find, Oleg. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Mistake

Helpful | Level 5

Hi, Walter! 
Thanks for Your response..

I checked it and found that I have Files and Dropbox apps on my iPhone are really integrated.
How can you change that?
Please tell me.

Best regards,
Oleg A. Sarychev

Re: Mistake

Dropboxer

Thanks for the update, Oleg. 

 

To remove Dropbox as location from your Files app, you'll need to go into your Files App and press ‘edit’.

 

From there, under locations you should see all available locations with Dropbox toggle on. Please switch this to off and press 'done'.

 

Let me know if you have any follow up questions. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Mistake

Helpful | Level 5

Hello, Walter!
Thank you for your advice.
I did everything you wrote and turned Dropbox off the Files.
I hope this works.
With my best wishes and respect, 

Oleg A. Sarychev

Re: Mistake

Dropboxer

Let me know if you come up with any other Dropbox questions in the meantime, Oleg. 

 

Until then, take care! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: Mistake

Helpful | Level 5

Thank You, Walter! 
I really appreciate it.

With respect and best regards,

Oleg A. Sarychev

 

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