Dropbox files & folders
Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.
I upload photos from my phone to dropbox on my PC.
When i want to move the files from dropbox to extern harddrive it says
" The photo file has properties that cannot be copied to the new location."
How do i fix this?
That usually means the hard drive is formatted in a different way to the main drive. You need them both the same. However, please note that it is NOT recommended you use an external drive
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!