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Re: Moved files from dropbox to hard drive to free space. Files NOT move gone. Can't restore Not ...

Moved files from dropbox to hard drive to free space. Files NOT move gone. Can't restore Not deleted

Sherry1976
New member | Level 2

Moved files from dropbox to hard drive to free space. Files NOT move gone. Can't restore. Tried but they were Not deleted my me Trying to force paid plan!!!

1 Reply 1

Re: Moved files from dropbox to hard drive to free space. Files NOT move gone. Can't restore Not ...

Jay
Dropboxer

Hi @Sherry1976, thanks for posting today.

 

I understand that you're frustrated over the Dropbox desktop application and the syncing process. Could you let me know more details about what you're experiencing? 

 

Are you trying to delete files from the Dropbox folder or site, and the quota isn't freeing up? Are you not able to restore files from the site? Is it syncing files from outside the Dropbox folder, like the Desktop, Downloads or Documents folder?

 

Any other info or screenshots would be helpful!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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