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Moving Files Sometimes breaks them

Moving Files Sometimes breaks them

New member | Level 2

I am not sure what has changed recently but I am having nothing but issues with Dropbox. Sometimes when moving files around they seen to "break" What I mean by this is the file type just becomes "file" and it is unopenable, I can usually fix this by renaming it and putting .mp4 or whatever the file type is supposed to be, but I am not sure why this is happening or how I can prevent it.

1 Reply 1

Re: Moving Files Sometimes breaks them


Hello there @Riley Daniels, I'd be more than happy to help look into this with you. 


I'll just need a bit more information to make sure that we're on the same page. For example:

  • Are you doing this from the website, the desktop app, or the mobile app? 
  • Do you get any error messages when you try to open the folder or content when it "breaks"?

Looking forward to hearing back from you!

Community Moderator @ Dropbox

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