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My account got deleted in 2016. Can I recover it somehow?

New member | Level 2
New member | Level 2

I have lost all my data with the same email
It got deleted in 2016 can I recover it?

2 Replies 2
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Re: My account got deleted in 2016

Super User II
Super User II

@Sagar Jaisinghani wrote:
I have lost all my data with the same email
It got deleted in 2016 can I recover it?

No, that won't be possible. If you had contacted Dropbox Support as soon as it was deleted there might have been a chance it could have been recovered, but after four years it's simply not possible. The account, and all files within it, were deleted long ago.

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Re: My account got deleted in 2016

New member | Level 2
New member | Level 2

How about a 2016 account that should still be there, as I'm being charged twice a month for something, but because I set it up with a now defunct email account, which does not accept my correct password, I can't change the email to access it to move files over to the new account, which I just created based on step one of another thread (advice).

 

I need Dropbox personnel who can contact me via chat, etc., and/ or fix this for me on the back end. Below are my User Name Info:

 

Old = mike.cullins@actorsgunstudio.biz

New = michael_cullins@live.com

 

Thanks,

 

-hydro

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