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My account was affected by ransomware. If I upgrade, can I use Rewind?

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My account was affected by ransomware. If I upgrade, can I use Rewind?

New member | Level 2

Hi to everybody.

I've a little question, i've a Basic Account but unfortunately ransomware crypt all my file in many directories. If i active today a Plus account where i can use the rewind function for directory and file, i'm able to recovery a previous state for my files?

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Re: My account was affected by ransomware. If I upgrade, can I use Rewind?

Super User II

@KingOfAce83 wrote:
My account was affected by ransomware. If I upgrade, can I use Rewind?

The availability of Rewind would only be effective from the date you upgraded. You wouldn't be able to rewind to a point prior to when you upgraded.

 

However, even with a Basic account you have 30 days of file recovery. You can likely still recover your files. It would just take more time to do so.

 

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