My app users cant access a text file

[PhoenixDev]

Hello, my app uses text files on dropbox in script. Nobody can access the file except me on a browser where im logged into dropbox. Normally anyone can retrieve the file.  the file address is here:

[Removed as per Community Guidelines]

[Jay]

Hi @PhoenixDev, thanks for messaging the Community!

Is the shared link stored on the Dropbox Business team, or the personal account?

Is it possible that you have a ban on your links? Could you try creating a new link on another file on your account  to see if this is the case?

This will help me assist further!

[PhoenixDev]

I just started a business trial account and i dont know where the file went. it was originally a personal account.

[PhoenixDev]

I tried making a link to a different file and i get the message "You do not have permission", even though i created the file

[Jay]

It does sound like you have banned links on your account, as per the article in my previous post.

I'd recommend waiting a full 24 hours to see if the ban is released from your account.

[PhoenixDev]

I hope not, 100s of people access the file per day but it is a 5KB file