My computer files are being backed up to Dropbox even though it's disabled. Any help?

[jmulvey]

We were sent a link to view a folder in someone elses dropbox.  I used an old gmail account.  It said I needed to install something and hey ho - its taken all my files from my computer and uploaded them to dropbox.

I went to manage backup and unticked the folders saying don't backup - it asked me where to leave the files and I said leave the file son the computer and remove from dropbox.  I hasn't done this ... all my files have been uploaded again to dropbox.  If I move a folder back to my computer - it uploads it again.  I am going around in circles.  I am worried about the access I have to someone elses folder as I don't want to lost that either.  I am very unhappy with this.  Of course I don't have any space either to sync.  Why is it still doing it when I said don't.  I just want to get back to life without this at all.

[Daphne]

Hi @jmulvey, I hope you're having a good day so far!

Can you double check to see if the backup is still disabled in the app preferences?

Also, when you mentioned moving a folder back, can you clarify exactly what steps you took and where you tried to move the files?

Looking forward to hearing from you!

[ParisPete]

Sounds very similar. See my post "How can I restore my missing files after uninstalling the desktop app?" for more details

I believe Walter is kindly working on this, but no resolution yet.

ParisPete