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Re: My emails will not open directly from Dropbox, using Samsung mobile phone.

My emails will not open directly from Dropbox, using Samsung mobile phone.

Grahamxyz
Explorer | Level 3

I can open the emails in Windows from the laptop. I can open XL and word doc via phone. But when i press the email file (.msg) a message with a "runner" apear and says 'oops something went wrong with loading your courses'......Thanks

4 Replies 4

Re: My emails will not open directly from Dropbox, using Samsung mobile phone.

Mark
Super User II

You need to have installed a program on your phone which can open the emails - it doesnt happen natively. 


 


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:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: My emails will not open directly from Dropbox, using Samsung mobile phone.

Grahamxyz
Explorer | Level 3
Hi Mark. OK then. What program would I require? I have Outlook and Dropbox installed.

Re: My emails will not open directly from Dropbox, using Samsung mobile phone.

Mark
Super User II

I'm afraid I dont use a Samsung device. 

 

I suggest a search of the Play store. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: My emails will not open directly from Dropbox, using Samsung mobile phone.

Grahamxyz
Explorer | Level 3

If anyone is able to assist further it would be appreciated. Thanks

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