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My files are gone

New member | Level 2

When I was downloading dropbox it crashed. Next thing I know, all my files are gone off of my computer and dropbox. Every folder is empty. Anyway to fix this?

1 Reply 1

Re: My files are gone

Dropboxer

Hi there @Jaden24, let's see what we can find on this. 

 

Are you able to see your files through the website, the deleted files tab, or find any additional information through your events page?

 

Also, ever since the desktop app's crash, have you tried running it again?

 

Give me a nudge whenever you have the chance to check this out. Thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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