My dropbox is working unexpectedly . From last day (10-09-2020) it is showing some of my folders are from (09-15-2020) in fact the datas from that folders are showing the same.
When I tried to check it by Version History , It is only showing the history from the date itself. My whole work from past few days are completely missing. Folder Rewind- Folder History- Version History all are failed to retrive my data in general way. If it is possible to get dropbox email support or over phone support will be great or else please Help me the get those datas where are really important to me and my team.
Hi there @SandipRoy; welcome to our Community and happy Monday!
If you're not seeing the versions of the files you'd expect on our website, they may have not been syncing properly. If you were on a computer, did you ensure that the desktop app was running and syncing your changes normally?
On a side note, could you check your events page to see if you can find anything related to those files there?
Keep me posted!
PS: For more information about your support entitlements, you can take a look here.
The problem is still there as the only folder is showing backdated but the other onces are upto date. I have worked in both of those folders and one of them is synced properly and other one is showing only data from few days back. While I have update both of them in a same time. Not only that, it is not showing any update after 15-09-2020.
There is nothing showing in even page of the dates.