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My files have been edited by ransomeware

My files have been edited by ransomeware

New member | Level 2

Hi,

My dropbox files have been edited by ransomeware that shows error prompt when I want to open the file, e.g. Word, PDF. I believe it was caused by ransomeware because when I checked the folder events, thousand of files have been edited on a single date, and on that date my computer was infected. I already re-formatted my computer, but I have no idea that the ransomeware affected my dropbox files too. So how can I undo all the changes without rewind function?

1 Reply 1

Re: My files have been edited by ransomeware

Dropboxer

Hi there @eddywan; welcome to our Community and thanks for using Dropbox!

 

Can you please take a look at our dedicated Help Center article and let me know if it helps at all?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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