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My files were deleted, why?

My files were deleted, why?

EliasSCL
New member | Level 2

Hello everyone!

 

I have a doubt, now I accessed to my files and I realize that almost everything are been deleted!, the files are not in the bin trash.

Can you help me with this please?

 

Thanks in advance!

 

Greets.

1 Reply 1

Re: My files were deleted, why?

Jay
Dropboxer

Hi @EliasSCL, thanks for joining the Community!

 

I'm sorry to hear about the missing files, let's see if we can locate and recover them.

 

First, could you check the deleted files page to see if they were deleted and can be restored? If they're not there, I'd recommend checking the events page.

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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