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My folders are not available after joining a Business team

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My folders are not available after joining a Business team

New member | Level 2

Help please?

I stupidly joined Dropbox business on a 30 day trial. Now none of my folders are available with 20 years saved work! 

 

Where have they gone and how can I get them make please?

1 Reply 1
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Re: Missing folders

Dropboxer

Hey @SaulC1, thanks for dropping by. 

 

In general, you can ask the team admin to convert your account back to a Basic one by following these steps

 

However, even though you joined a Business team, your files should still be available for you. 

 

Could you let me know exactly what happens when you sign in and try to access any of them?

 

Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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