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My path for my saving my computer documents has changed to Dropbox?

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My path for my saving my computer documents has changed to Dropbox?

Explorer | Level 3

All files I save to my Windows 10 computer get saved to this path

C:\Users\acrfr\Dropbox\My PC (DESKTOP-QO0AKAA)\Desktop

I want to save files to this path

C:\Users\acrfr\Desktop 

How do I fix this path problem?

Thanks

12 Replies 12
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Re: path for saving documents

Dropboxer

Hey @westewart1, I'd be happy to help! 

 

It looks like you have computer backup enabled, which adds your computer folders (like Desktop, Downloads, and Documents) to your Dropbox folder. 

 

If you don't want to continue using it, you can turn it off by following the steps in this article

 

Give that a try and let me know if anything comes up. Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: path for saving documents

Explorer | Level 3

Hi Lusil,

Thank you for the instruction.  Here is what I experienced.

I clicked the link to the article which took me to this webpage

https://help.dropbox.com/installs-integrations/sync-uploads/computer-backup

 

At that webpage, it told me to follow these steps to Turn off computer backup:

  1. Click the Dropbox icon in your system tray.
  2. Click your profile picture or initials.
  3. Click Preferences.
  4. Click the Backups tab.

Unfortunately, when I clicked my profile picture or intials, I was not given an option to click Preferences.  I was given an option to click Settings, so I did that.  Then I saw Preferences, but I had no option to click Preferences, and under Preferences I was Lanugage, Date format, Automatic time zone, Early releases, See info about people who view my files, Manually added contacts and Smart Sync update for Mac.

So I am in need of help fixing the damage done.  Can you help?

 

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Re: path for saving documents

Dropboxer

It seems like you're seeing your account's settings on our website and not through the app's preferences @westewart1.

 

Do you see the Dropbox icon in the affected computer's system tray



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: path for saving documents

Explorer | Level 3

I do not see the icon in the system tray.  I see the icon on my desktop.

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Re: path for saving documents

Explorer | Level 3

I downloaded dropbox again, and installed again, and it says it updated dropbox since it was already on my computer.  To finish installing, it says it needs to rename my existing folder.  It says please close any open documents and try again.  it is not able to rename the folder named Dropbox.  But I have no open documents, so there is little I can do to help Dropbox rename Dropbox.  i can restart the copmputer, but that will just terminate the action.

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Re: path for saving documents

Explorer | Level 3

I restarted my computer and did not see dropbox in the system tray.  i installed dropbox a 3rd time and a 4th time, but I still do not see it in the system tray.

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Re: path for saving documents

Dropboxer

Thanks for keeping us in the loop @westewart1; much appreciated.

 

At this point, all I can suggest is a clean, advanced reinstall.

 

Could you give it a go and let us know how it goes? 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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Highlighted

Re: path for saving documents

Explorer | Level 3

I now see dropbox in my system tray.

I follow the instructions

  1. Click the Dropbox icon in your system tray (Windows) or menu bar (Mac). 
  2. Click your profile picture or initials.
  3. Click Preferences.
  4. Click the Backups tab.
  5. Click Manage backup

Step 5 is where I have trouble.  I do not see the option to click Manage backup.

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Re: path for saving documents

Explorer | Level 3

I did the advanced reinstall except for sync and indexing because I don't want anything synced.  

I follow the instructions previously given, and still get stumpted at the step where I am to select Manage backup since there is no such option to select.  It looks the same as it did before the advanced install.

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