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My personal dropbox states full but its not.

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My personal dropbox states full but its not.

New member | Level 2

Sinds yesterday dropbox says my dropbox is full. I do not have many files in my personal dropbox but i did get acces to someone elses dropbox for a project and that dropbox is full. how can i solve this issue?

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Re: My personal dropbox states full but its not.

Dropboxer

Hey @Ryanverhagen, I hope you're well today!

 

You can see a breakdown of your space usage, and whether this is from personal or shared files, from your plan page here.

 

If you see this is due to shared files, you can go to your "All files" page and remove any shared folders that you no longer need access to by simply selecting and deleting the shared folder.

 

If you're not sure which folders are shared, these folders will have a silhouette of two people on the folder icon.

 

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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