Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
All my photos from drop box have been erased. How can I recover them
How long ago were they deleted?
If within 30 days (for a free plan), or, 180 days for a paid plan you can do so via https://help.dropbox.com/files-folders/restore-delete
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All my photos are gone from Dropbox. I'm shocked and devastated! They'd been on there for years! Why have they been deleted all of a sudden? Arrrggg!
So sad, frustrating and cannot believe it! I've looked through all conventional ways of recuperating them, all suggestions on how to recuperate them. It's the new version of Dropbox I think. Please bring them back!
What does www.dropbox.com/events show? That will let you recover within 30 days.
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!