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Need last two months of data

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Need last two months of data

Explorer | Level 3

I am missing information from two months ago. I was receiving an error message that my dropbox was full.  If I delete files from Dropbox, will I be able to sync again and get the information of those two months?

1 Accepted Solution

Accepted Solutions
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Re: Need last two months of data

Super User II
Super User II

@CM71 wrote:
They are located and saved in my dropbox folder in my laptop. But my laptop is broken right now. What does this mean? Am i able to recover them by deleting space in my dropbox account?

You need to get the laptop fixed first. Once the laptop is fixed and connected back to the internet with Dropbox running as long as you have space the files will sync again. BUT that is only if you have space AND the laptop is fixed. 

If you cannot get the laptop fixed Dropbox cannot get the data.


 


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View solution in original post

3 Replies 3
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Re: Need last two months of data

Super User II
Super User II

Hi @CM71 

Where is that data currently? If it is on a computer somewhere waiting to upload then yes, once you make space it will start to upload to your account. 

However, if you dont still have those files then no, you cannot recover them from Dropbox I'm afraid as they never ever made it to the servers if your account was full.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Highlighted

Re: Need last two months of data

Explorer | Level 3
They are located and saved in my dropbox folder in my laptop. But my laptop is broken right now. What does this mean? Am i able to recover them by deleting space in my dropbox account?
Highlighted

Re: Need last two months of data

Super User II
Super User II

@CM71 wrote:
They are located and saved in my dropbox folder in my laptop. But my laptop is broken right now. What does this mean? Am i able to recover them by deleting space in my dropbox account?

You need to get the laptop fixed first. Once the laptop is fixed and connected back to the internet with Dropbox running as long as you have space the files will sync again. BUT that is only if you have space AND the laptop is fixed. 

If you cannot get the laptop fixed Dropbox cannot get the data.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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