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Re: Need to retrieve deleted items from a wrongly deleted account

Need to retrieve deleted items from a wrongly deleted account

MelT
New member | Level 2

Hello All,

On Tuesday I created an account and I incorrectly ticked for it to upload my files off my hard drive. Then when the system was running slow after deleting most i then deleted the actual account.

I then re-set up the account. After setting this up correctly and trying to locate files on my computer i realised that dropbox had uploaded and removed files from my harddrive. 

i need to know how i can get these files back please.

thanks

1 Reply 1

Re: Need to retrieve deleted items from a wrongly deleted account

Rich
Super User II

@MelT wrote:

Then when the system was running slow after deleting most i then deleted the actual account. ... i need to know how i can get these files back please.


Unfortunately, once an account has been deleted, neither the account nor the files within the account can be recovered. You can try contacting Support, but it's unlikely that they'll be able to assist you.

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