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Network connection lost at 99%

Network connection lost at 99%

Tenfour
Explorer | Level 3

While downloading files of average 600mb network connection was lost at the 99% complete mark. Why?

3 Replies 3

Re: Network connection lost at 99%

Hannah
Dropboxer
Hey @Tenfour, thanks for joining us!

Can you please tell me if you're trying to download the files one by one, or are you downloading them all at once? Could the entire download be more than 20 GB in size?

Also, can you please try downloading the files from a different browser or an Incognito/private browsing window, to see if that helps?

Let me know what you find!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Network connection lost at 99%

Tenfour
Explorer | Level 3
I am trying to download, as stated, individual files all around 500mb to 750mb. One at a timep

Re: Network connection lost at 99%

Walter
Dropboxer

Sorry to jump in here @Tenfour, but do you get any different results after clearing your browser's cache or on another browser, preferably with no extensions/plugins running?


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    Walter Dropboxer
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    Tenfour Explorer | Level 3
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    Hannah Dropboxer
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