OSX Yosemite 10.10.5
I enabled Smart Sync a few hours ago. The files I did have removed via selective sync are now showing as "online-only". However when right clicking to view the context menu it just shows "Smart Sync" and no sub-menu with local or online-only. If I click "Smart Sync" in the menu nothing happens. Because of this the current status of all my files cannot change.
I have a Dropbox Plus account. I've tried rebooting multiple times and nothing seems to allow the sub-menu to show.
Any help would be appreciated. I wanted to use Smart Sync to clear space for a backup so I could update my OS (before anyone recommends I update the OS to solve).
Screenshot of what I see in my context menu:
Solved! Go to Solution.
I did as you instructed and uninstalled and reinstalled the app. It is still not showing the correct options in the context menu.
Regarding the sync status, it is now trying to resync 100,000+ files and will likely take a long while.
Before I uninstalled I was running v75.3.114
When I reinstalled the app via your link it installed v74.4.115. Within a minute or two it had updated to v75.3.114. However, prior to it automatically updating it did display "Online-only" and "Local" in the main context menu with all the other dropbox menu items (not how it's meant to be I'm guessing).
Hey Daphne, that appears to have done the trick. With v74.4.115 the "Local" and "Online Only" appear in the main context menu. I am able to click on them and change the status of the folder/file. It's not a sub-menu as shown in your promotional images but I'm guessing it's this way because of my outdated OS.
I hope this issue is resolved when v75 comes out of beta and it updates for me.
Thank you for the help!
Hi @Daphne, My Dropbox just auto-updated to v75.4.141 and now the same issue is back. All I see is "Smart Sync" in the main context menu and no submenu or way to change a file/folder to local or online only.
I had disabled early realeases as you suggested before so I'm guessing this is out of beta but still doesn't work.
Do you have a link or way I could revert to the older version?
Same issue here in Mac OS X 10.10.5. The Smart Sync > Local/Online Only are not present in 75.4.141. Unlinked account, uninstalled app and removed all prefs including .dropbox and reinstalled app. Issue is still present. I have tried 76.3.120 beta and it's the same thing.
Rolled back to 74.4.115 and context menus for local/online only are back. Unfortunately the Dropbox Autoupdate keeps updating to the latest stable build.
The only way to keep the autoupdate from messing with it is to block it via firewall.
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