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No permission to create a link and sharing limits

No permission to create a link and sharing limits

NL6
New member | Level 2

I created a new folder today (first time in about a week) and got a message that I dont have permission to create a link.  So I tried to share it and got a message that Ive reached my limit.  

 

I havent used Dropbox in about a week, so there's no way I reached a limit.  Plus I have been using this service for many years and never had any problems like this, regardless of how many folders I create and share.

 

Please help

5 Replies 5

Re: No permission to create a link and sharing limits

Jay
Dropboxer
Hi @NL6, thanks for messaging today!

It sounds like you might have experienced this behavior on your account.

Could you try waiting for 24 hours to see if the ban has been removed from your account?

If you need any further assistance, please let me know!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: No permission to create a link and sharing limits

NL6
New member | Level 2

Hi Jay,

 

I waited 24 hours and still getting the same message.  I really need to use my Dropbox to deliver some images, can you unlock it?

Re: No permission to create a link and sharing limits

Jay
Dropboxer
Thanks for the update, @NL6. Would it be okay to contact you at the email on your account to assist further?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: No permission to create a link and sharing limits

NL6
New member | Level 2

Yes, please do

Re: No permission to create a link and sharing limits

Jay
Dropboxer
Thanks, I've sent you an email, please could you reply to it as soon as you can!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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