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No permission to create share link

No permission to create share link

New member | Level 2

My download links just went down today.  All users and myself are getting a 404 error.

 

I see no way to check bandwidth consumption or account suspensions or bans.  I'm getting no message about being banned or suspended.  I'm not getting any messages about bandwidth consumption or too many downloads.

 

I deleted the files and uploaded them again, this time to an actual folder.  I cannot generate a share link to the folder (same message, no permission).

 

There are two files (~100MB each) and I have probably 350 users downloading over the course of a couple days (or a week, my account doesn't allow for me to see what traffic looks like).  Individual users are not likely downloading both files, it will be one file per user.

 

I'm really pulling my hair out.  Is there any way to find out more specific information other than no permissions?  I am the file and folder owner and I'm the only one managing it.  I should be able to share it.  Any help at all, including anything about my daily downloads or bandwidth, would be very much appreciated.

 

If it's bandwidth related, I may be able to upgrade my account.

1 Accepted Solution

Accepted Solutions

Re: No permission to create share link

New member | Level 2

Oh silly me!  My brain is mush.  I just answered my own question.

 

100 MB * 350 users = 35 GB, free accounts have 20 GB limits.  I've exceeded my bandwidth limits.

View solution in original post

1 Reply 1

Re: No permission to create share link

New member | Level 2

Oh silly me!  My brain is mush.  I just answered my own question.

 

100 MB * 350 users = 35 GB, free accounts have 20 GB limits.  I've exceeded my bandwidth limits.

View solution in original post

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