Not enough space to add a shared folder, but there should be enough space

E_G_

Hi.

I wanted to add a shared folder, but received a message telling me I don't have enough free space to do so.

This surprised me because the folder has a size of 2 GB and I have 2 GB of free space - there is nothing else in my account that could take up any space.

My colleagues who were invited to add the same folder & have the 2 GB Basic Dropbox Account just like me had no problems.

How can I fix my problem?

Mark

If its saying you dont have enough space simply put you dont have enough space.

Does the error say you need 2 gb of space? If so its badly worded. It means you need 2gb more space - i.e. 4gb.

Have a try at www.dropbox.com/gs to see if you can gain any more free space and then add it

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E_G_

No, the error simply says "There's not enough space." - it isn't mentioned how much more space I would actually need.

The folder has a size of 2 GB and I have 2 GB of free space, but somehow that's not enough.

Walter

Hey there @E_G_, sorry to jump in here, but have you tried getting some more space as outlined here to see if that helps?

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Mark

It cannot be 2gb if you have 2gb. If its even 1byte over the 2gb it will fail and not add.

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E_G_

Ok, I guess I have to try adding a bit of space.

Thanks for your replies.

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Not enough space to add a shared folder, but there should be enough space

Not enough space to add a shared folder, but there should be enough space

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Re: Not enough space to add a shared folder, but there should be enough space

Re: Not enough space to add a shared folder, but there should be enough space

Re: Not enough space to add a shared folder, but there should be enough space

Re: Not enough space to add a shared folder, but there should be enough space

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