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Not enough space to add a shared folder, but there should be enough space

Not enough space to add a shared folder, but there should be enough space

E_G_
Explorer | Level 4

Hi.

I wanted to add a shared folder, but received a message telling me I don't have enough free space to do so.

This surprised me because the folder has a size of 2 GB and I have 2 GB of  free space - there is nothing else in my account that could take up any space.

My colleagues who were invited to add the same folder & have the 2 GB Basic Dropbox Account just like me had no problems.

How can I fix my problem?

5 Replies 5

Re: Not enough space to add a shared folder, but there should be enough space

Mark
Super User II

If its saying you dont have enough space simply put you dont have enough space. 

 

Does the error say you need 2 gb of space? If so its badly worded. It means you need 2gb more space - i.e. 4gb.

 

Have a try at www.dropbox.com/gs to see if you can gain any more free space and then add it


 


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Re: Not enough space to add a shared folder, but there should be enough space

E_G_
Explorer | Level 4

No, the error simply says "There's not enough space." - it isn't mentioned how much more space I would actually need.

The folder has a size of 2 GB and I have 2 GB of free space, but somehow that's not enough.

Re: Not enough space to add a shared folder, but there should be enough space

Walter
Dropboxer
Hey there @E_G_, sorry to jump in here, but have you tried getting some more space as outlined here to see if that helps?

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Not enough space to add a shared folder, but there should be enough space

Mark
Super User II

It cannot be 2gb if you have 2gb. If its even 1byte over the 2gb it will fail and not add. 


 


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Re: Not enough space to add a shared folder, but there should be enough space

E_G_
Explorer | Level 4

Ok, I guess I have to try adding a bit of space.

Thanks for your replies.

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    E_G_ Explorer | Level 4
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    Mark Super User II
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    Walter Dropboxer
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