Not enough space to add a shared folder, but there should be enough space

[E_G_]

Hi.

I wanted to add a shared folder, but received a message telling me I don't have enough free space to do so.

This surprised me because the folder has a size of 2 GB and I have 2 GB of  free space - there is nothing else in my account that could take up any space.

My colleagues who were invited to add the same folder & have the 2 GB Basic Dropbox Account just like me had no problems.

How can I fix my problem?

[Mark]

If its saying you dont have enough space simply put you dont have enough space. 

Does the error say you need 2 gb of space? If so its badly worded. It means you need 2gb more space - i.e. 4gb.

Have a try at www.dropbox.com/gs to see if you can gain any more free space and then add it

[E_G_]

No, the error simply says "There's not enough space." - it isn't mentioned how much more space I would actually need.

The folder has a size of 2 GB and I have 2 GB of free space, but somehow that's not enough.

[Walter]

Hey there @E_G_, sorry to jump in here, but have you tried getting some more space as outlined here to see if that helps?

[Mark]

It cannot be 2gb if you have 2gb. If its even 1byte over the 2gb it will fail and not add. 

[E_G_]

Ok, I guess I have to try adding a bit of space.

Thanks for your replies.

[Laurenz123]

My Boss created a business account with 5TB.

He invited me to a folder but I cannot upload anything because my free account only has 2GB free.

What can I do? Can anyone help me here?

Best regards,

Laurenz!

[Mark]

You have a few choices:

1) pay and upgrade your account as YOU also need enough quota to be in a share

2) join the business plan and use up a paid licence within that so that quota is shared with you

3) send the files to him in a read only format via Shared Links, or, upload direct to him via a Requests link