Hi! I just recently started a new job and they store all their photos on Dropbox. I use the SAME user id and password as my boss, but when I log in dropbox on the computer OR the desktop, I cannot see the same files that she sees when she logs in from her computer. If I log in to my computer with the previous employees credentials, I can see the folders/files. It's the same computer... just a different USER. Can someone please help?
I've tried logging in both ways and only see about 19 files. However, my employer and the former employees credentials allow me to see all the files on both the desktop and online. My employer was viewing on her phone app.
I'm trying not to use the other employees credentials. She no longer works here... I am her replacement. But, that is literally the only way I can view the files right now. The issue is that when I log in with the company credentials I am not able to see the same files on my computer that my employer can see on hers USING THE SAME LOGIN. Is there a setting I'm missing or something like that?
Also, I see when I go in the settings that it is showing that the former employee computer is linked to the account. Is that part of the problem? I am using the same computer, but under a different user account.