Hi, I found today that one of my folder dissappeared. I used file from this folder two days ago. I was thare. I did not dete this folder. Now I can not see it among deleted files and can not restore it. But can see this folder as delited if swith viewing all files. How can I restore It?
Thank you in advance
Hi @alexey1, thanks for posting today!
If the file is not in the deleted files page, could you check the events page to see if you're able to view it from there?
This will help me assist further!
I have additional information.
It is the wrong name of the folder. My deleted folder was named "Documents" and I can see it with this name by switching the option of seeing all files.
The folder with name «ILM536» perhaps existed in the far past and I even do not remember if I deleted it or renamed.
And as I can see the action was appeared at 17/10/2020 23:19. That time my comuter was switched off, and I could not perform this action.
Thank you for help.
If you see a message like "You have revoked your access", then it means that you, or a member of the shared folder removed your access to the folder.
This means you can't restore your access to the folder. Only the owner of the folder can re-invite you back to the folder to view it again.
Is the 'Documents' folder inside this shared folder, or was it unrelated? What happens when you try to restore the folder from the files page?
I'm not sure I understand what option you chose, are you referring to returning to the parent folder, or the Files page?
Any other info or screenshots would be helpful!
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