Only six versions of a document available for recovery.

[Extaff]

Opened a document this morning to discover I'd somehow managed to accidentally delete a couple of weeks' work, leaving only the last few paragraphs.

Dropbox says it stores changes for thirty days, but when I looked for a restore, only the last six versions were available, which, as I save my work frequently like all sensible people, means Dropbox has only stored changes as far back as the last quarter of an hour or so's work yesterday morning (and these are all after the deletion occurred!)

I've been staring at the 'Version history' page for ages and there is absolutely no way on it of accessing earlier versions.Surely there's something wrong here? Why can't I access earlier versions? Am I missing something obvious? Help!

EDIT: PLEASE IGNORE THIS QUESTION--HAVEN'T FIGURED OUT HOW TO DELETE IT, BUT I MADE A MONUMENTAL **bleep**-UP--SENIOR MOMENT.

[Jane · Accepted solution]

Hey there (@Extaff), let me dig a bit deeper & have a closer look on your current filestructure through our Official Support channel. So as to look into the matter having all our tools available, I’ve made sure to reach out to you directly via email. 

Whenever you find some time, please check your inbox for my message & I’ll make sure to promptly get back in touch with you asap. Thanks in advance!