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There seems to be a bug with the pinned files in Overview. For Microsoft files, I can open the file preview but, when I select the "Open" dropdown, the only options is to open the file in Google, not the new Microsoft Online interface. This is not true if I open the same file from its folder location.
(I solved this for myself by setting my Default editing app to the Microsoft option, but this is not always my preference. I would prefer to retain the choice via the Dropbox online preview.)
Hey @brennalhughes, thanks for reaching out to us here!
That does sound rather strange.
Would you mind sending me a screenshot of the options you see for the file if you disable the default editing app option?
Let me know!
Thanks for the screenshot @brennalhughes!
Would you mind just clarifying exactly what extension the file has that you see these options with?
If you use another web browser, and also try an incognito/private window, do you see the same options from the overview and from the file in it's actual location?
Keep me posted!
This file was a .docx. It still edits fine in the Microsoft Online method, I just have to access it through the folder it actually lives in rather than the Space that it's pinned to. FYI, it lives in a folder that's within the shared folder where I have it pinned to the Space, only one level down.
I just tried:
In all cases, the previews of the pinned files show only Google Docs, but I see Microsoft Word Online if I preview it in its original location.
Thanks for all the detail you've provided so far @brennalhughes!
So we can look into this in some more detail, I've reached out to the email linked with your profile here.
If you'd like to, please check your inbox when you have the chance and we can take it from there.
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