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Opening excel file in folder redirect me back to the folder, any solution to solve?

Opening excel file in folder redirect me back to the folder, any solution to solve?

RyanChong
Explorer | Level 4

Dear All

 

Opening excel file in folder redirect me back to the folder, any solution to solve?

 

When I click on file, it briefly opens but then redirect me back to the folder. 

other excel file is okay

 

 

1 Accepted Solution

Accepted Solutions

Re: Opening excel file in folder redirect me back to the folder, any solution to solve?

Walter
Dropboxer
Hello there @RyanChong; welcome aboard and happy February!

Can you please reboot your device and let us know if this persists?

In case it does, send us a screenshot of how it looks like on your end so that we can have a visual too.

Thank you! 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: Opening excel file in folder redirect me back to the folder, any solution to solve?

Walter
Dropboxer
Hello there @RyanChong; welcome aboard and happy February!

Can you please reboot your device and let us know if this persists?

In case it does, send us a screenshot of how it looks like on your end so that we can have a visual too.

Thank you! 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Opening excel file in folder redirect me back to the folder, any solution to solve?

RyanChong
Explorer | Level 4

Dear Walter,

 

Thank you sir, I never thought this would be a solution to a cloud based system. but thanks a lot!

Re: Opening excel file in folder redirect me back to the folder, any solution to solve?

Walter
Dropboxer
Glad to hear it's sorted now, Ryan.

See you around the Community and stay safe! 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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