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Opening or renaming documents

Opening or renaming documents

smith654
New member | Level 2

Hello,
 
I wanted to get some help on DB.  I have two issues.  Renaming files doesn't work and opening Word documents.  I just get a hour glass when trying to open a Word document.
 
Email me at [removed per the Community's Guidelines]

Scott

1 Reply 1

Re: Opening or renaming documents

Walter
Dropboxer
Hi @smith654, welcome to our Community and sorry to hear about the issues you're facing. 

To make sure we're on the same page here, can you please send us a screenshot of how this looks like on your end?

While at it, please include the status of the desktop app as shown in your system tray/menu bar

Thanks so much, Scott. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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