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PLEASE HELP!

bowandarrowland
New member | Level 2

For some reason all of my dropbox accounts are linking. My personal and different business accounts that need to stay separated. I've looked up how to 'unlink' accounts but when I go to the general tab and go to the linked section to click 'unlink' there is nothing listed there. So I am unable to unlink these accounts myself. I can clearly see files from other dropbox accounts that should not be there. I cannot function with them all connected. This has never happened before an I don't know why it's happening now. Please help!

1 Reply 1

Re: PLEASE HELP!

Walter
Dropboxer
Hello there @bowandarrowland; thanks for joining our Community!

Can you please take a look at your account's plan tab and let me know what is reported there? Do you remember connecting your accounts at some point in the past?

Also, could you let me know where exactly are you spotting this discrepancy or send us a screenshot (omitting any persona info) so that we can have a better look into this? 

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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