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PLEASEEE HELPP MY FILES ARE SUDDENLY MISSINGG :(

PLEASEEE HELPP MY FILES ARE SUDDENLY MISSINGG :(

ransiky
New member | Level 2

first, I'm sorry if my English is bad

 

soo, my files are missing! is not deleted or moved, I already saw the 'Events" and it is not moved/deleted.

on the deleted files also, there are no files that I was looking for.

and the strange thing is, the missing files is from the specific folder from my account, weird right. I'm really grateful if someone can solve my problem because the files that are missing is so important to me, it's about the college stuff :(, I'm screwed.

4 Replies 4

Re: PLEASEEE HELPP MY FILES ARE SUDDENLY MISSINGG :(

ransiky
New member | Level 2

pleasee anybodyy helppp 😭 

Re: PLEASEEE HELPP MY FILES ARE SUDDENLY MISSINGG :(

Walter
Dropboxer
Hi @ransiky; welcome to our Community and sorry to hear about your missing files.

Since you've already taken a look at your deleted files page and the events page as well, can you please let me know if this folder was a shared one and when was the last time you saw those files on our website

Any additional information will be much appreciated! 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: PLEASEEE HELPP MY FILES ARE SUDDENLY MISSINGG :(

ransiky
New member | Level 2

no, it's not a shared folder, btw the folder name "semester 3" if you can see it

and the las time i saw those files is maybe about a month

thankss

Re: PLEASEEE HELPP MY FILES ARE SUDDENLY MISSINGG :(

Mark
Super User II

See if you can find it at www.dropbox.com/events - note that unless you are a paying user at the time of deletion you can only restore for 30 days. 


 


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