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Hello Dropbox Forum!
Whenever I try uploading a .png to Dropbox it doesn't show up in the photos tab (dropbox.com/photos). At first I thought this was due to Dropbox not finding any date in the file (PNGs do lack exif support). However, after trying to both change the filename to the date (using format yyyy-mm-dd hh.mm.ss) and changing the creation/ modified date before uploading it still won't show up. PNG files appear to be supported as they show up when uploaded via the mobile image sync feature. I have tried uploading it to different directories on my Dropbox (including the camera uploads folder) using both the windows desktop client and the web client.
Kindly, a long time Dropbox user.
Thank you for the clarification @Jay! At least now I know that it isn't possible. I will proceed by submiting this as and idea and mark your answer as the solution.
So what am I supposed to do with the thousands of PNG files intermixed with JPEGs in hundreds of folders all throughout my dropbox? It's easy to say that dropbox doesn't allow these in the photos folder, but there needs to be an answer. What is the response from Dropbox?
Hey there @jojonah; thanks for joining the discussion here.
I'm sorry to ask, but can you let us know some additional information about the issue you're facing?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Earlier Post:
Thanks for the update. I've looked into this matter further, and per my colleague previously stated, any camera photos of any size saved in PNG format will not appear on the Photos tab.
Screenshots, however, which are generally saved as PNG and uploaded automatically by the camera upload feature, are included on the Photos tab.
We appreciate the feedback on this matter, and if you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
Jay
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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