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Paper Timeline - Export incorrect date

Paper Timeline - Export incorrect date

New member | Level 2

Hi, 

Currently using the Paper Timeline feature, and have noticed that when the timeline is exported the exported date is incorrect. 

Webbrowser is using GMT +10, and the export will show the date for the previous day. 

Suspect there is an issue with the server timings not exporting with the user localle. 

 

 

5 Replies 5

Re: Paper Timeline - Export incorrect date

Dropboxer
Hey @dcrump!
 
Could you please clarify which format you’re exporting the Paper doc in? Have you by any chance tried exporting it from another browser? Could you also send me a screenshot illustrating this (omitting personal info) so that I have a better understanding of what you’re seeing?
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Paper Timeline - Export incorrect date

New member | Level 2
Can you please provide an Email address??

Re: Paper Timeline - Export incorrect date

Dropboxer
Hey again, @dcrump
 
From what I understand, you’d prefer to move this discussion to email, is that right? I was able to locate your open request from my end and, for your convenience, have made sure to reply to you via email. 
 
Please check your inbox for my latest message and we’ll take it from there. Cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Paper Timeline - Export incorrect date

New member | Level 2

i have the exact same problem: exported a doc with a timeline and the date in the timeline is wrong. what can i do?

Re: Paper Timeline - Export incorrect date

Dropboxer

Hey @katerina konstantinou, thanks for nudging us on this thread. 

 

Out of curiosity, did you try exporting a doc from another browser? 

 

Could you also let me know in what format you're exporting it to?

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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