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Paper documents open view only from folder inserted in another paper document

Helpful | Level 7

When I open a Paper document from a folder that I have inserted into another Paper document, it opens a view only. When I open the same Paper document from the folder directly or via a link, it can be edited. Is this a bug or by design? 

5 Replies 5
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Re: Paper documents open view only from folder inserted in another paper document

Dropboxer
Dropboxer

Hi @icrosby; how are you today?

I wasn't able to replicate the issue here on a Chrome browser as the Paper docs I linked to  in other Paper docs by using the (+) key open directly for editing. 

As I believe this is a temporary hiccup, can you clear your browser's cache and try again?

Let me know how it goes and we'll take it from there.  

Thanks a bunch! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Paper documents open view only from folder inserted in another paper document

Helpful | Level 7

Sorry, you are not following me. The problem is not with documents created and linked using the 'plus' syntax. When I insert a Dropbox folder into a Paper document, it creates a box with a listing of the files that folder contains. If I open a Dropbox Paper document from that listing, it opens view only. 

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Re: Paper documents open view only from folder inserted in another paper document

Dropboxer
Dropboxer

Oh, I see now. Thanks for clearing this up for me @icrosby!

May I use the email address that's connected to your Community's profile to reach out so we can work on this together internally?

I'm only asking as I might need to bring this to an expert's attention - if you don't mind that is. 

Thanks again!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Paper documents open view only from folder inserted in another paper document

Helpful | Level 7

Yes, that would be fine. Thanks!


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Re: Paper documents open view only from folder inserted in another paper document

Dropboxer
Dropboxer

Thanks for your cooperation @icrosby.

I just sent you a ticket so we can look further into this matter.

Whenever you get the chance, please take a look at your inbox and we'll take it from there. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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